Global outsourcing /off-shoring of business processes and call centers is a demand of recent era that explodes at very high rate with the start of new Millennium. Cheap wage labor, skilled human resource, English fluent graduates, low operational cost, and 24/7 support due to time zone differences are few factors that force countries to find some suitable locations for their back offices on different offshore locations.

Pakistan is an ideal and attractive offshore location for Business Process Outsourcing (BPO)/Call Center related services for several reasons. Pakistan has large skilled human resource pool of English-proficient personal. Average wages of Pakistani employees are far below as compared to United Kingdom, United State of America, Australia, Canada, and other highly developed countries. Operational cost of establishment and maintenance of offshore back office for business services and call centers in Pakistan is lower than other offshore locations of same region such as India, China, Malaysia, and Philippine etc. High-speed telecommunication and IT infrastructure facilities at very affordable and internationally competitive rates ensure smooth functioning of BPO/ Call Centers.
Numerous call centers are working in Pakistan providing world class BPO services and they are constantly facilitated by the government through redundant internet connectivity and office space provision in major IT Parks.

List of Pakistani IT companies offering BPO/Call Center services of high quality standard at economical cost is available here. These BPO/ Call Center services include data entry, data processing, financial functions, telemarketing functions, IT helpdesk, customer support services etc.